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Volunteer: Welcome Team

Our team of Welcome Team are amongst the most servant-hearted team at Convention. They provide a genuine warm welcome to Conventioners in each venue and help to make the Convention run smoothly, working together to prepare venues and serve, often in hidden ways.

For this team you will need lots of stamina for being on your feet for long periods of time – this is a physically demanding role, but hugely rewarding as you enable everyone to participate fully in the Convention programme.

Our Welcome Team cover multiple venues across the campus:

  • Main Tent
  • Base Camp
  • The Pencil Factory
  • Packing Halls
  • Keswick Methodist Church

 

Each venue will have its own sub team and specific set of duties with a central lead from the Welcome Team Head.

Many volunteers enjoy coming back year after year as they find a friendship and community within this team. This role will also enable you to see something of the Convention main programme as you are often positioned within the venues for the duration of the meetings.

Reports to: Welcome Team Leader

Team Size: 50 overall (with smaller sub teams)

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Specific Tasks Include

Each venue will have its own set of venue related tasks and will also include the following:

  • Warmly welcome those attending the convention in various venues (Main Tent, Base Camp, Seminar venues, the Kids and Youth venues, and Keswick Methodist Church)
  • Responsible for the safety and wellbeing of those attending
  • Be aware and help conventioners needing extra assistance
  • Monitor capacity of venue and manage people traffic
  • Manage queues and make sure walkways are kept clear, remove any trip hazards
  • Ensure your venue is clean and tidy, clearing litter, emptying bins and cleaning any spillages
  • Reset venues, seating layouts and moving chairs 
  • Topping up toilets (paper towels, toilet paper, soap) within venue
  • Respond swiftly and efficiently to any emergency, accident or incident and report to WT Leader
  • In the event of a venue or site evacuation, lockdown or evacuation follow prescribed actions
  • Join daily devotions and team meetings
  • Support other teams as needs arise 

You Will:

  • Be cheerful and welcoming
  • Have lots of enthusiasm for teamwork and can follow direction under a team leader
  • Have the physical ability for long periods of being on your feet, lifting and moving chairs and/or equipment 
  • Enjoy talking to people and assisting people with a variety of needs  
  • Have lots of energy, patience, a sense of humour and flexibility! 
  • Have a desire to serve and help
  • Use initiative as well as take direction
  • Have a high level of spoken English
  • Be punctual at your allocated position for all events
  • Be ready to support other teams if/when a need comes up

Location and Schedule

  • Days are quite long, starting at 8.00am and going through until 10:00pm (some nights 10:30pm). However, we do endeavour to ensure that everyone gets some time off each day, on a rota basis.  
  • Our Welcome Team cover the Main Tent, Base Camp, Pencil Factory, Packing Halls (Seminar venues, the Kids and Youth venues), as well as the Keswick Methodist Church. We ask for some flexibility in where you serve.
  • You will be expected to arrive in time for a briefing meeting on Saturday afternoon, and then be on duty each day until departure the following Saturday morning. 

"I like volunteering because it feels like serving with friends from across the UK, I love the amazing surroundings and swimming in the rivers and lakes."

Sorry, This Team Is Now Full

You can still sign up for our waiting list below and we will let you know if a space becomes available.

Requirements

Volunteers are required to: 

  • Be aged 18 years or older 
  • Be a committed Christian who is regularly attending and active in a local church 
  • Be able to complete an online application and provide details of 2 referees – one who must be a leader within your church. Neither can be related to you.  
  • If asked, able to obtain a clear Enhanced DBS check for Keswick Ministries
  • Confirm their agreement to and abide with the Keswick Ministries beliefs, values & code of conduct
  • You will be expected to arrive in time for a briefing and training meeting on Saturday afternoon, and then be on duty each day until departure the following Saturday morning

Full-time volunteers will receive:

  • Free allocated accommodation
  • Three meals a day
  • Reimbursement of reasonable travel expenses
  • Unlimited Tea and Coffee from the Team Lounge
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